Citizens' service with imperia
Since introducing the EU service directive, the authorities of the various districts, cities and states must present all their services on the Internet. This should take place as quickly and with as few complications as possible. Due to the large number of participants at all levels and the high bandwidth of information, the overall coordination is a very complex task that involves many process steps and is therefore extremely prone to errors. imperia will eliminate these sources of errors from the very beginning. Easily. Quickly. Better.
The imperia service portal im Überblick
- About the film
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Watch and listen! This will explain the imperia Service Portal to you within three minutes. Click on the picture alongside to start the presentation!
- Brief and to the point!
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Do you want to present your services in a down-to-earth, comprehensible way? The imperia Service Portal makes it possible: easy as child's play, safe and quick. Reduces costs and increases efficiency.
At a glance
Benefits
- D115 link
- TSA certification
- Process orientied
- Reliable and secure
- Reduction of internal process costs
- Increased information transparency
Working with the imperia Service Portal
- Easy to publish
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Automated import and processing of official data via an import interface.
- Well structured
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Automatic allocation of information to the required structures such as situational navigation, navigation via office structures or offices from A to Z.
- Easily accessible
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Standardised interfaces for communication with country portals and integration into call centres.
- Easy to maintain
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On the imperia interface, data input takes place via four possible template variants.
- Administration is child's play
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Editing the created documents via an administration interface, followed by data output in alphabetical lists or lists sorted by organisational unit. The access rights are allocated by a role system.
- Output ready for client use
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Central input of content into an administration interface and subsequent allocation to one or any number of targets.
- Transparent and cost-efficient
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A clear reduction of internal process costs, increased information transparency.
SELECTED REFERENCES
Oliver Schmidt, chief editor Internet, city of Wolfsburg - communications
- TSA connector
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Apart from the Service Portal, we also offer the TSA connector as an optional module. It offers the option of exchanging information from the Service Portal with the citizens' information systems and reference finders of Saxony-Anhalt, Lower Saxony, Hessen, Rhineland Palatinate and Schleswig-Holstein via a certified interface. Data input and updating have been decentralised by imperia via its web service. Data can be used via an interface framework. By having the various countries update information provided by a uniform, centralised editorial office, all the authorities will get the same information updates from a central point. Die Datenerfassung und -aktualisierung erfolgt dezentral über imperia via Webservice. Die Datennutzung ist über ein Schnittstellenframe- work möglich. Durch die Pflege einer einheitlichen Zentralredaktion durch die einzelnen Länder haben alle Behörden immer denselben aktuellen Informationsstand der zentralen Anliegen.
What does it cost? A model calculation
- Basis
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imperia CMS 9 'BSP'
- Module
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- Packages
- Bürgerserviceportal
- Realisierung
- Konzeption, Design, Anpassung des Systems und der Templates, Projektmanagement
- ab € 35.000,- *
* zzgl. 19% MwSt
THE NEXT STEPS TOWARDS SUCCESSFUL IMPLEMENTATION
- Your Service Portal realised with imperia CMS
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Child's play, secure and fast. Reduces the costs and increases the efficiency.
- Question? Quick answer!
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You have a question for us? Just leave it here:
Kai Finke, Telephone +49 2203 93530 2359 or E-mail: 
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